AVER CAM550 – 4K Dual Lens PTZ Conferencing Camera

4K Dual Lens PTZ Conferencing Camera

The CAM550 is equipped with an AI lens for automated PTZ functionality, which delivers a full view of meeting attendees and detects newcomers. The Smart Gallery feature puts up clear views of every participant on the remote side. Enable gesture control camera operation to enjoy a fluent, safe meeting experience. 4K dual-lens technology captures the room in its entirety, providing a premium conferencing experience for mid-to-large scale rooms.

4K Dual Lens Offers Wide-angle Clarity for Mid-to-Large Scale Rooms

Capture a complete view of the room with wide-angle clarity. The CAM550 equips two 4K lenses. The first is a PTZ camera with 12X optical zoom (24X total zoom) to clearly frame meeting participants. The second is an AI lens with 95°FOV to provide a panoramic view of the room.

Dynamic Framing Enhances Meeting Efficiency

The CAM550 quickly and precisely focuses on participants and newcomers. When newcomers walk in, the secondary AI lens springs to action to detect them, then the PTZ camera automatically re-frames. Through fully automatic operation, this dynamic framing optimizes meetings and protects the safety of participants.

AI Gesture Recognition Delivers Contactless Control

Take advantage of intuitive gesture control to operate the camera. Built-in AI gesture recognition eliminates touchpoints. Camera controls have never been easier or safer.

Highlight Participants with Smart Gallery

Clearly capture attendees with Smart Gallery, which enables AI face and body detection technology to crop participant’s faces and make sure everyone is looking great. You can choose between headshot and half body mode to adapt to any situation without compromise.

*This function requires the PTZApp 2 to be running on the computer

Get rid of USB cable connections by using the AVer Virtual Stream function

Get rid of USB cable connections by using the AVer Virtual Stream function AVer Virtual Streaming technology makes the CAM550 available as a camera video source for virtual meetings via a single Ethernet connection. Also, a PoE+ port simplifies set up and reduces installation costs.

* PoE+ configuration is only supported by Windows OS.

Enable Third-Party Audio Tracking Integration with Preset Link

Preset Link is an all new function of the included PTZApp 2 that integrates AVer USB cameras with Shure® and Sennheiser® microphones. The camera automatically identifies speakers and adjusts its field of view instantly by voice tracking, according to your preset area settings. Upgrade your smart conference meeting experience with Preset Link.

Product Overview

Specifications

Dual Camera
– PTZ optical zoom lens
Image sensor: Sony 4K EXMOR, crystal clear in any lighting
Frame rates: (16:9) 4K 30fps; 1920 x 1080, 1600 x 900, 1280 x 720, 960 x 540, 848 x 480, 800 x 448, 640 x 360, at 60, 30, 15fps; (4:3) 1280 x 960, 800 x 600, 640 x 480 at 60, 30, 15fps
24X Zoom*: 12X optical; 2X digital zoom
Wide field of view: DFOV 85°; HFOV 76°; VFOV 46°
Lens focal length: 3.9mm (wide) ~ 47.3mm (tele)
Lens F#: 1.8 (wide) ~ 2.8 (tele)
AE, white balance: auto, manual override via PTZApp 2
Minimum focus distance: 1.5m
Motorized Pan & tilt: Pan: ±170°;Tilt: +90° (up) -30° (down)
Preset number: 10 via IR remote, 128 via RS232

– Secondary fixed lens (AI lens)
Image sensor: Sony 4K EXMOR
Frame rates and resolution set according to PTZ lens settings
Wide field of view: DFOV 95°; HFOV 78°; VFOV 50°

*Please use PTZApp 2 to set up 24X zoom
*Please don’t put the CAM550 on the table. This will block the view of AI lens and the AI detection function will malfunction. The suggested installation height is 1.5m away from the floor.
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– Innovative features
Dynamic auto framing: secondary AI lens detects all participants, new participants trigger PTZ lens to dynamically frame all participants.
Preset framing tracks both preset area and speaker*
Simultaneous 3-way output: USB, HDMI and IP connections
Gesture control provides intuitive camera controls
HDMI Picture in Picture (PIP) function
Smart gallery** function offers great visibility for individual participant in the meeting room
Cableless access to meetings: Get rid of USB cable connections with AVer virtual USB streaming technology*** (One RJ45 cable transfers IP streaming to USB.)
Audio tracking support: Integration with 3rd party ceiling microphone (Shure/Sennheiser) via AVer Preset Link*** function.

* Make sure preset areas are within AI lens’ view.
** Smart gallery function will be available in Q2 2022 via FW update.
*** Please download PTZApp 2 to set up Smart gallery, USB virtual streaming and Preset Link functionality.
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– HDMI & PoE
HDMI 1.3: 1080p 30fps/ 60fps
PoE+: 802.3at
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– Video Format
YUV, YUY2, MJPEG
Network video compression format: H.264
Network protocol: RTSP, RTMP
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– USB
3.1 Gen 1, backward compatible with USB 2.0
UVC 1.1 (USB video), UVC1.5*

*UVC1.5 utilizes a different platform environment and requires an extra FW upgrade. Please contact technical support for more details.
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– Control
IR remote control
VISCA/pelco P/pelco D via RS232 (128 preset points via VISCA command)
Remote side: VISCA over IP, IP (RJ45)
UVC plug and play
WebUI: Browser IP access via Chrome. (Not support IE)
OSD setting: HDMI out to TV monitor
PTZApp 2
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– Power Supply
AC 100V–240V, 50/60 Hz; Consumption: 12V, 2A
PoE+: 802.3 at
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– Free Applications for Meeting Collaboration (For Windows® and Mac® computers)
EZManager 2: Camera Central Management Software
Remotely group FW/SW upgrades, control the camera, and manage settings
– PTZApp 2: Camera Settings Software
Smart gallery/ Virtual USB streaming/ Preset Link
View live video, participant metrics, and meeting-interval information
Enable Skype for Business far-end control
Upgrade firmware automatically/manually
Control the camera
Set parameters and adjust the camera image
View operation status, diagnose issues
– EZLive: Broadcasting Software
Multi-camera real-time streaming, annotating, image capturing, and video recording
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– Dimensions
Package dimensions: 253(L)*253(W)*271(H) mm
Package weight: 4.8KG
Camera: 170.8 (L) X 190.5 (H) X 173 (D) mm/ 2.1kg
Remote control: 200 x 50 x 21 mm/90g
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– Package Contents
CAM550 unit
Power adapter (10 ft/3 m)
USB 3.1 type-B to type-A cable (3m)
Remote control
Mini DIN9 to mini DIN8 RS232 adapter cable
HDMI cable (3 m)
Wall mount bracket and screws
QR code card
Tripod screw
Drill paper
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– Security and Mount
Kensington lock
1/4″ tripod mounting screw
Camera wall-mount bracket included
Optional foldable TV mount
Optional ceiling mount
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– System Requirements
Windows 7/10/11
Mac OS X 14.4 or later
Chromebox 3 version 94.0.4606.114 or later
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– Hardware Specs
3.2 GHz Intel® Core™ i5-4460 processor
4 GB RAM or more
USB 3.1 port, backward compatible with USB 2.0
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– Compatible Applications
Zoom, Microsoft® Teams, Skype, Skype for Business, Google Meet, RingCentral, BlueJeans , Intel® Unite™, Fuze, Adobe® Connect™, CyberLink U Meeting®, Cisco WebEx® GoToMeeting™, LiveOn, Microsoft® Lync™, TrueConf, V-Cube, Vidyo, vMix, WebRTC, Wirecast, XSplit

*For 4K UHD support, please check system/hardware requirements with your software application provider.